Send a cancellation or refund request to the organizer. The applicable terms depend on your organizer and order, subject to mandatory consumer rights.
Open your order from the confirmation email to see its organizer, cancellation terms and refund options.
How to cancel
- Open your order from the confirmation email and choose “Request refund”. The request goes to the organizer for review.
- You can also email your cancellation notice with your order number, event name and booking name to: support@goeve.io
- Keep a copy of your notice and its sending date. Submitting a request does not itself issue a refund.